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Tips for Better Body Language


Effective Customer Meetings

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Unit Video

Unit Summary

The 5 tips that will help you in improving your body language:
  • Smile
  • Look straight
  • Stand and sit upright
  • Extend Open arms
  • Pace the person in front of you

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Build Your Action Plan

In this video you will learn about a few practical tips to improve your body language.
Body language is the non-verbal communication that we are conveying to others through the facial expressions or body positions. Since it constitutes up to 90% of the actual communicated message, we need to master it.
Here are 5 tips that will help you in improving your body language
  • Smile – it’s the most noticeable aspect of your face gestures
  • Look straight – in the eyes of your speaker – not up nor down on them
  • Stand and sit upright – without slouching to convey confidence
  • Extend Open arms – instead of crossed ones to convey openness
  • Pace the person in front of you by being in sync with the speed and actions that they portray
The above tips can be applied by anyone at any time to help create better, more effective communications.
Remember, it’s what you don’t say that counts.

Body language is a very powerful tool. We had body language before we had speech, and apparently, 80% of what you understand in a conversation is read through the body, not the words. Deborah Bull