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Tips for Better Body Language
Effective Customer Meetings

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Module 1 | Effective Customer Meetings | |
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Unit 1 | Effective Customer Meetings Pretest | |
Unit 2 | Effective Face-to-Face Customer Meetings | |
Unit 3 | Elements that Impact your Communication | |
Unit 4 | Tips for Better Body Language | |
Unit 5 | Tips to Use at the Start of Business Meetings | |
Unit 6 | The Best Way to Uncover Client Needs | |
Unit 7 | 3 Steps to Demonstrate an Understanding of Client Needs | |
Unit 8 | Steps to Use When Ending a Client Meeting | |
Unit 9 | Effective Customer Meetings Posttest |
Survey Questions
In this video you will learn about a few practical tips to improve your body language.
Body language is the non-verbal communication that we are conveying to others through the facial expressions or body positions. Since it constitutes up to 90% of the actual communicated message, we need to master it.
Here are 5 tips that will help you in improving your body language
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Smile – it’s the most noticeable aspect of your face gestures
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Look straight – in the eyes of your speaker – not up nor down on them
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Stand and sit upright – without slouching to convey confidence
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Extend Open arms – instead of crossed ones to convey openness
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Pace the person in front of you by being in sync with the speed and actions that they portray