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Steps to Take when Finalizing a Client Meeting
Uncovering Customer Needs

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Module 1 | Uncovering Customer Needs | |
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Unit 1 | Uncovering Customer Needs Pretest | |
Unit 2 | 3 Steps to Use at the Start of Business Meetings | |
Unit 3 | Uncover your Client’s Needs | |
Unit 4 | Steps to Show your Understand of your Client's Needs | |
Unit 5 | Steps to Take when Finalizing a Client Meeting | |
Unit 6 | Uncovering Customer Needs Posttest |
Survey Questions
In this video you will learn about how to conclude a meeting successfully.
It’s critical that we walk out of a meeting with a positive impression and a clear action plan for the way forward.
Here are 3 steps to use when ending a client meeting:
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Review previously accepted benefits about your solution which were identified in the meeting
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Propose next steps for you and customer with a clear action plan and timelines
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Check for acceptance by asking: how does that sound?