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Effective Project Management Communication


Project Management Essentials

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Unit Summary

To effectively communicate the project status using a Project Dashboard you need to:
  1. Assess your goals and expectations
  2. Define what should be shown
  3. Make sure that people are held personally accountable
  4. Enhance your dashboard as needed

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Build Your Action Plan

Project Managers can use a Project Dashboard to quickly and effectively communicate the project status. This can be achieved by following the steps below:
  1. Assess your goals and expectations for the dashboard:
    • Why you are you using it?
    • What should it tell you in terms of budget, meetings, resources, activities statuses, and risks
  2. Define what should be shown on the Project Dashboard, and how this should be represented.
  3. Make sure that people are held personally accountable for their Project Dashboard judgment calls and decisions.
  4. Enhance your dashboard as needed by adding or eliminating measures, increasing or reducing the sensitivity of reporting, encouraging people to make good judgment calls, and validating the information being reported.
For more complex projects, project managers can use the Project Milestone Report for effective status communication. This report includes:
  1. Description of the Milestone: Details about what was accomplished in order to complete the milestone specification.
  2. Due Date: When the milestone was due according to the current project plan.
  3. Actual Completion Date: When the milestone was actually accomplished.
  4. Comments: Details about modifications from the original plan i.e. why the due date was missed or why deliverables were changed.
Project communication can occur through various channels based on the defined communication plan. Although online communication channels are effective, project managers need to hold regular meetings throughout the project life cycle.

If, on your team, everyone’s input is not encouraged, valued, and welcome, why call it a team? Woody Williams