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Customer Service PreTest
Customer Service

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Complete the units, enroll in new courses, answer survey questions
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Answer the questions in each unit to generate your custom action plan and gain points
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Module 1 | Customer Service | |
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Unit 1 | Customer Service PreTest | |
Unit 2 | 4 Reasons Why You Should Have a Customer Service Plan | |
Unit 3 | 8 Qualities of Exceptional Customer Service Teams | |
Unit 4 | Five Steps Building a Culture of Great Customer Service | |
Unit 5 | 8 Efficient Ways Managing Customer Complaints | |
Unit 6 | 4 Things to do to handle an Unexpected Customer Complaint to Perfection | |
Unit 7 | 5 Things to Ensure That You Have Achieved Customer Excellence | |
Unit 8 | Customer Service PostTest |