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5 Pillars a Negotiation can’t Work Without


Negotiation Skills

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Unit Video

Unit Summary

Negotiation is not an easy task. The needs of each party rarely share a common ground, and establishing one requires a lot of effort from your side.
Below are 5 pillars to consider every time you approach a negotiation:
  • Active Listening
  • Emotional Control
  • Time
  • Decision Making Ability
  • Ethics & Reliability

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Build Your Action Plan

Hi. In this video, you will learn 5 fundamental elements a negotiation can’t work without.
Think of an empty construction space as the stage just before negotiation. You have your arguments, right? Those are building stones. Similarly, the other party has its arguments, building stones from another nature that might not work with yours. Wondering about the solution? Establish some fixed pillars, upon which you can handle even conflicting view points.
Here are 5 pillars to consider in your back mind every time and for every negotiation.
  • Active Listening: This powerful skill allows you to gather information about the other party and make them think you are on their side. Listen. Show understanding. Ask open-ended questions, and help them describe their problems more specifically.
  • Emotional Control: Keep your negative emotions in check although it is very possible that the discussion might frustrate you at times. However, giving lead to your emotions will negatively affect your thinking ability and might lead you to rush to the wrong thing to say or do.
  • Time: The longer you remain in control, the more you can use time to your benefit. Nobody likes to feel they’re in a rush or under pressure. Slow things down. Allow the other to talk and feel they are taking part in the decision process, while you gradually lead them to your resolution, instead of directly imposing it on them.
  • Decision Making Ability: While you abide by all the above, it is important be a firm decision maker. Remember you don’t want to give the impression that you are taking it slow because you are hesitant about what you really want. On the contrary, you should act decisively, either accept or reject a compromise.
  • Ethics & Reliability: This pillar equally deserves the first and the last place. It is important at the beginning to establish an environment of trust and respect. But also at the end, you should stick to the promises of your resolution.
 
These are 5 basic pillars to kick start your negotiations, but that doesn’t mean you can’t spice them up with your own values and character traits that make you stand out as a successful negotiator, who breaks the rules but only after mastering them.