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5 Big NOs to Avoid During Negotiation


Negotiation Skills

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Unit Video

Unit Summary

Negotiation is a demanding job. You have to plan, study all possibilities, watch the words you say, think twice at times and act promptly at others. That is only the beginning of the list, but at all costs, avoid falling into common pitfalls.
Below are 5 issues that might drift you away from your negotiation goals:
  • Showing You’re the Final Decision Maker
  • Sticking to the Plan
  • Taking It Personal
  • Signaling to Closure
  • Ignoring Future Prospects

Survey Questions

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Build Your Action Plan

Hi. This video warns you against 5 mistakes to avoid during negotiation.
Do you dream of becoming a brilliant negotiator? If you are already watching this video, the answer is probably yes, you aspire to become what they call a street smart negotiator who seems to naturally perform well. But what if something you shouldn’t say suddenly slips out?
Consider these 5 mistakes you preferably stay on your guards to avoid:
  • Showing You’re the Final Decision Maker: Even if you really are, don’t show it. Mention someone else you should refer to, whether a higher authority or a partner, because you neither want the opposing negotiators to pressure you with making a decision on the spot, nor think that you’re the only person they’ve got to manipulate.
  • Sticking to the Plan: A plan is necessary prior to negotiation, but if youstick to its rigid scenarios, you will risk losing many opportunities. Instead, maximize your focus during a negotiation and be flexible to figure out on spot-solutions, while your primary plan rests in the back of your mind, only as a guide but not more.
  • Taking It Personal: We go back to the pillar of emotional control in the previous video. Play it as calm as you can and show the opposing negotiators that you can’t be easily provoked or impressed. Even if they speak angrily, stay relaxed. It might be a trap to get you more emotional and less in control.
  • Signaling to Closure: When you say something like, “Ok, we are nearly getting there,” it shows that you are eager to finish. The other party, if skilled, will be very likely to seize this opportunity and rush through the conditions they still want to impose, knowing that you won’t protest any longer.
  • Ignoring Future Prospects: Sometimes a small successful deal turns out to be the start of many other great feats. Don’t underestimate the importance of any negotiation and always do your best. Regardless of the negotiation’s outcome, maintaining good relationships will benefit you one day.
Just like these NOs show you how things might go wrong, it is already easier to avoid them now that you are aware of them. After all, mistakes aren’t but opportunities to learn, change and improve.