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3 Steps to Use at the Start of Business Meetings
Uncovering Customer Needs

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Module 1 | Uncovering Customer Needs | |
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Unit 1 | Uncovering Customer Needs Pretest | |
Unit 2 | 3 Steps to Use at the Start of Business Meetings | |
Unit 3 | Uncover your Client’s Needs | |
Unit 4 | Steps to Show your Understand of your Client's Needs | |
Unit 5 | Steps to Take when Finalizing a Client Meeting | |
Unit 6 | Uncovering Customer Needs Posttest |
Survey Questions
In this video you will learn about a how to start a meeting on the right footing.
After initially welcoming the client and having a cordial social interaction to break the ice, it is good to set a structure for the meeting to get the most out of it.
Here are 3 steps that will help you kick-off your next meeting:
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Proposing an Agenda to guide the meeting
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State Value to customer so that they understand what’s in it for them
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Check for acceptance get a confirmation that you are both aligned